![]() ![]() ![]() The printer works fine with two other computers using the same wireless network. ![]() Several times and this has not resolved the problem. ![]() I have unplugged and restarted everything I have uninstalled and reinstalled the printer several times and this has not resolved the problem. I have gone to HP.com to be sure I have the latest software for this printer installed in my computer and HP says I do. When I try to print a document from an application (Word), I first get a message saying Microsoft cannot print due to a "problem with the current printer setup." And then a message saying "Word cannot print. In device manager, I get a message saying "no drivers are installed for this device." In the control panel for devices and printers, the printer appears as the default printer, but I get a message saying the printer is "not connected." Description: Officejet Pro Basic Print and Scan Driver for HP Officejet Pro 8600 e- N911a Type: Driver - Product Installation Software The Basic Feature software solution is a driver-only software solution intended for users who want a basic print and scan driver to use with their HP all-in-one device. I recently installed Windows 10 and my printer worked fine for a couple of weeks. My printer and my computer are both connected to a wireless network using a Cisco router.
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December 2022
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